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For the supply and delivery of non-food supplies for UNHCR’s Dukwi Refugee Settlement in Botswana

Tender Issuer: United Nations High Commissioner for Refugees (UNHCR)
Tender Reference: RFQ-RSA-2021-016
Sector: Specialised Products
Closing Date:
Issue Date:
Region: Eastern Cape

For the supply and delivery of non-food supplies for UNHCR’s Dukwi Refugee Settlement in Botswana

Tender number: RFQ-RSA-2021-016

Closing date and time: 25/07/2021 COB

The United Nations High Commissioner for Refugees (UNHCR)- South Africa Multi-Country Office (SAMCO) is requesting your price quotation for the following service specified in this Request for Quotation (RFQ).

Description: maintenance of Canon multi-functional printers as detailed in the ToR - ANNEX A

For Services:
- Service Delivery points:
o UNHCR Office in Pretoria, South Africa
o UNHCR Office in Cape town, South Africa

Find attached in ANNEX A more information about UNHCR’s requirements (terms of reference).

Your offer shall comprise of:
a) Technical Offer as per Annex B (Technical offer form) by responding to each of the question therein and attaching any added documentation as required.
b) Financial offer as per Annex C (technical offer form) by completing the form

Please include the following price information in your quote (without VAT):
- Currency:
- Unit Cost:
- Cost of all services:
- Additional charge, if any (please specify):
- Total Cost for services (all inclusive):

Please note that UNHCR has tax and duty exemption status.

c) Vendor registration Form (Annex D) by completing the form as appropriate
d) Acknowledgement of UNHCR’s terms and conditions for provision of services (Annex E) by returning a signed version of the same.

We would appreciate receiving your quotation on or before 25/07/2021 – COB by e-mail in PDF format to Should you have any requestions for clarifications, please address them to the same email before the proposal submission deadline.

Please be aware of the fact that the e-mail policy employed by UNHCR limits the size of attachments to a maximum of 18 Mb so it may be necessary to send more than one e-mail for the whole submission.

Please indicate in the e-mail subject field:
- RFQ-RSA-2021-011
- Name of your firm
- Number of e-mails that are sent (example: 1/2, 2/2)

Your quotation must be valid as least for 30 days. The standard payment terms of UNHCR is net 30 days upon satisfactory delivery of goods or services and acceptance thereof by UNHCR.

Please find attached in ANNEX B the UNHCR’s General Conditions of Contracts for the Provision of Goods. You must clearly indicate in your quotation if you accept them.


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